Please carefully read our different programs cancellation policies below when signing up. We put a lot of effort, scheduling and preparing into our programs, so we appreciate your understanding for the policies below!
Creative Pre-K, Homeschool Group, Hola Arte and After School Enrichment Cancellations
All monthly billing courses require the same cancellation notice.
- Please inform us at least 14 days prior to your child’s first class of the month in order for us to cancel that upcoming months installment.
- Cancellations made within 14 days of their first class will receive a half refund.
- No refunds will be given after the first class of the month has begun.
- Refunds, prorates and/or makeup classes are NOT given under the following circumstances: your child is absent for any reason, an unexpected school closure announced by AISD, holiday/school breaks in correlation with AISD, or in the event of an unexpected school closure due to weather, power outages, an emergency or natural disaster, including temporary closures due to COVID.
The Creative Pre-K $150 semester supply fee is non-refundable.
All After School Programs, no matter the class, have the same cancellation policy.
Summer Camp Cancellations
Scheduled attendees who cancel 14 days or more prior to their session, will receive a full refund minus the deposit of $100. Any cancellations made less than 14 days prior to a scheduled session will be issued a half refund minus the $100 deposit. No shows and cancellations made within 24 hours of the scheduled session = no refunds. Thank you for understanding!
Art Birthday Party/ArtStream Party Cancellations
Both Art Birthday parties and ArtStream parties are eligible for a full refund if you cancel three or more weeks in advance. Parties are non-refundable after that. Since the ArtStream Birthday’s take place outside, they are weather dependent. If there is bad weather on your planned ArtStream date that causes it to be cancelled, we can either reschedule your party or issue you a full refund if you do not wish to reschedule.
Toddler Play Group Cancellations
Due to the limited capacity of class, all cancellations must be made one business day in advance in order to provide ample time for the spot to be filled. No refunds/reschedules will be made for last-minute cancellations.
Workshops/ Break Camps Cancellations
Scheduled attendees who cancel 14 days or more prior to their session, will receive a full refund. Any cancellations made less than 14 days prior to a scheduled session will be issued a half refund. No shows and cancellations made within 24 hours of the scheduled workshop/camp = no refunds.
Parent’s Night Out Cancellations
The $10 fee to reserve your spot is non-refundable. There will be no refunds for this fee under any circumstances. Please cancel within a week of your scheduled session to allow Figment ample time to refill the spot with another child on the waitlist.
Adult Workshop Cancellations
Please cancel at least 48 hours before your scheduled session. Cancellations made at least 48 hours beforehand are eligible for a full refund, any cancellations made after that will not receive any refund and/or credit.
Home Visit Cancellations
Cancellations made at least 1 week in advance are eligible for a full refund. Any cancellations made within 1 week of the scheduled session are eligible for a half refund. Any cancellations made within 24 hours of the session will not receive a refund or credit.